Benchmarking Your Business Perfomance

We can benchmark your current business practices and give you objective feedback and advice about how you compare to industry standards, stack up with your competitors … where you are doing well and how can you improve. Then, we can recommend and help you implement and improve those practices.

By comparing ourselves to the best (or industry standards), we can assess where there is further need for improvement. Note that it may be less about competing with others and more about competing with ourselves. How can we become best of class? That can provide further motivation for ourselves and our people. And, it may inspire us for further innovation.

There are a variety of ways we can help you benchmark your services:

  • Exotek Business Assessment – You can ask an industry expert like Exotek in this case to review your business. We’ve literally engaged hundreds of systems integrators around the world and can provide you with feedback on how you measure up.
  • CSIA Best Practices and Certification – the association of Controls Systems Integrators have collaborated to develop a best practices guide and an audit process against that standard. Many of NI Partners have joined CSIA and adopted the recommended best practices.
  • CSIA Pulse – a CSIA Program track key statistics for further comparisons of your company performance.
  • Exotek Peer Groups – We find that now, more than ever, our clients are looking to network with peers to learn from each other. If you are interested, let me know and we can explore which peer group would be the best fit for you.
  • Exotek State of the Industry Report – we also provide further information in our quarterly report which you can find in the Resource Center of our website and get notified of new additions by subscribing to our blog.
Markus Solbach, Noffz

Working with Exotek and CSIA gave us the right input to cross the hurdles of a growing company. Identify some gaps and working on improvements was the big benefit for us, including comparison with the CSIA detailed best practices matrix/point system. You go through your entire company in detail and it opens your eyes when you do. We will continue the collaboration with Exotek and CSIA to even improve and get better in our challenging system integrator business.

Markus Solbach
Managing Partner, Noffz
Alan Smith, Amfax

The support, insight and vision offered by Exotek during the thorough audits provided an action plan for our improvements.  We raised our quality approvals and standards, and achieved ‘partner’ status rather than ‘preferred supplier’ with a number of our major accounts. I would say that Exotek’s guidance has been instrumental in the changes that will transform our company, and to ensure that the growth is sustained.

Alan Smith
Managing Director, Amfax
VI Engineering Logo

Exotek engaged us with the CSIA audits and provided great guidance on Best Practices and helpful ideas on stabilizing our business model and organization. We adopted metrics for use in our Project approach and overall performance and our monthly reviews which he has consistently attended and helped with improvements in our use of review time.

Bob Jacobs
Founder and Board Chairman, VI Engineering, Inc.
Esperanza Rojas

We are living in a changing world with new realities that forces us to find new mechanisms to work even more efficiently. So we must re-align our strategies to reach our objectives. Since 2013, Gersa Monterrey has adopted CSIA Best Practices and trust it as a method to meet our organizational expectations. Being CSIA Certified positions our business for sustainability and growth. While we would have preferred an on-site audit, we chose a remote audit from Exotek given the current pandemic situation. It was as great an experience and appreciate this new approach for re-certification.

Esperanza Rojas
Administrative Manager, Gersa
Eugenio D'Ursi

Automate has appreciated your collaboration during these months in getting the certification. Your assistance has made this process easier and your advice has been very helpful. I know that we are just at the beginning of this path and for sure we will be needing your support again.

Eugenio D’Ursi
C.E.O., Automate S.r.l. (Italy)

Let’s Talk More about Improving Your Company Performance

Download Free Resources

Business Processes – No Silver Bullet (PDF)
Business Processes – No Silver Bullet (PDF)
Documenting Processes (Slides)
Documenting Processes (Slides)
Steps on the Path to Certification (PDF)
Steps on the Path to Certification (PDF)
Benchmarking Your Current Practices (PDF)
Benchmarking Your Current Practices (PDF)
NI Adopting CSIA Certification (Slides)
NI Adopting CSIA Certification (Slides)
Understanding the CSIA Audit Report (PDF)
Understanding the CSIA Audit Report (PDF)
NI Adopting CSIA Certification (Video)
NI Adopting CSIA Certification (Video)
QuickStart Program for Improving Your Business Practices (PDF)
QuickStart Program for Improving Your Business Practices (PDF)
Improving Your Practices Overview (PDF)
Improving Your Practices Overview (PDF)
Top Reasons for Benchmarking (PDF)
Top Reasons for Benchmarking (PDF)
Download Request – Improving Your Business Process (Slides)
Download Request – Improving Your Business Process (Slides)
Business Practices Insights – General Orientation (Slides)
Business Practices Insights – General Orientation (Slides)
Reasons to Work ‘On’ Your Business (PDF)
Reasons to Work ‘On’ Your Business (PDF)
Best Practices – General Management (Slides)
Best Practices – General Management (Slides)