Business Assessment Programs

We can benchmark your current business practices and give you objective feedback and advice about how you compare to industry standards, stack up with your competitors … where you are doing well and how can you improve. Then, we can recommend and help you implement and improve those practices.

Systems Integrator Business Assessment

Exotek leads the industry in system integrator bench marking, assessment, and certification. The 2-day review of your company’s processes and systems will help the integrator set goals and identify key areas of corporate development. Exotek produces a confidential report card and strategic assessment with critical information on the health of the complete organization including approaches for corrective actions.

NI Partner Assessment

NI commissioned Exotek to develop an assessment of an NI’s partners stability and growth potential. And, they have asked Exotek to perform this assessment on partners that they are counting on. The 1.5 day session results in a detailed report about the health and potential of your business which is shared with NI, so you can collaborate on ways to improve your business to serve the needs of your mutual customers.

TRANSPARENT-Diamond-Graphic-with-Caption
Making Your Way Around the Diamond

A successful system integration company begins with solid General Management providing the strategic plan and organization structure for the company. Secondly, you must have good People Management to ensure that the ‘right people are in the right seats’ with the proper accountability and authority. With good Marketing and Sales techniques to create the optimal clients, you can turn opportunities into projects. Then, it is essential to have the Project and Technical methodologies to execute projects effectively as well as the appropriate Service and Support capabilities to ensure customer success. All of this must be underpinned with solid Financial and Process Management.

Markus Solbach, Noffz

Working with Exotek and CSIA gave us the right input to cross the hurdles of a growing company. Identify some gaps and working on improvements was the big benefit for us, including comparison with the CSIA detailed best practices matrix/point system. You go through your entire company in detail and it opens your eyes when you do. We will continue the collaboration with Exotek and CSIA to even improve and get better in our challenging system integrator business.

Markus Solbach
Managing Partner, Noffz
Alan Smith, Amfax

The support, insight and vision offered by Exotek during the thorough audits provided an action plan for our improvements.  We raised our quality approvals and standards, and achieved ‘partner’ status rather than ‘preferred supplier’ with a number of our major accounts. I would say that Exotek’s guidance has been instrumental in the changes that will transform our company, and to ensure that the growth is sustained.

Alan Smith
Managing Director, Amfax
VI Engineering Logo

Exotek engaged us with the CSIA audits and provided great guidance on Best Practices and helpful ideas on stabilizing our business model and organization. We adopted metrics for use in our Project approach and overall performance and our monthly reviews which he has consistently attended and helped with improvements in our use of review time.

Bob Jacobs
Founder and Board Chairman, VI Engineering, Inc.
Esperanza Rojas

We are living in a changing world with new realities that forces us to find new mechanisms to work even more efficiently. So we must re-align our strategies to reach our objectives. Since 2013, Gersa Monterrey has adopted CSIA Best Practices and trust it as a method to meet our organizational expectations. Being CSIA Certified positions our business for sustainability and growth. While we would have preferred an on-site audit, we chose a remote audit from Exotek given the current pandemic situation. It was as great an experience and appreciate this new approach for re-certification.

Esperanza Rojas
Administrative Manager, Gersa
Eugenio D'Ursi

Automate has appreciated your collaboration during these months in getting the certification. Your assistance has made this process easier and your advice has been very helpful. I know that we are just at the beginning of this path and for sure we will be needing your support again.

Eugenio D’Ursi
C.E.O., Automate S.r.l. (Italy)

Let’s Talk More about Improving Your Company Performance

Download Free Resources

Business Processes – No Silver Bullet (PDF)
Business Processes – No Silver Bullet (PDF)
Documenting Processes (Slides)
Documenting Processes (Slides)
Steps on the Path to Certification (PDF)
Steps on the Path to Certification (PDF)
Benchmarking Your Current Practices (PDF)
Benchmarking Your Current Practices (PDF)
NI Adopting CSIA Certification (Slides)
NI Adopting CSIA Certification (Slides)
Understanding the CSIA Audit Report (PDF)
Understanding the CSIA Audit Report (PDF)
NI Adopting CSIA Certification (Video)
NI Adopting CSIA Certification (Video)
QuickStart Program for Improving Your Business Practices (PDF)
QuickStart Program for Improving Your Business Practices (PDF)
Improving Your Practices Overview (PDF)
Improving Your Practices Overview (PDF)
Top Reasons for Benchmarking (PDF)
Top Reasons for Benchmarking (PDF)
Download Request – Improving Your Business Process (Slides)
Download Request – Improving Your Business Process (Slides)
Business Practices Insights – General Orientation (Slides)
Business Practices Insights – General Orientation (Slides)
Reasons to Work ‘On’ Your Business (PDF)
Reasons to Work ‘On’ Your Business (PDF)