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Strategy without process is little more than a wish list. –Robert Filek
This article gives some good advice on delegating responsibilities. If you operate your business with the assumption that you are the…
“Train people well enough so they can leave. Treat them well enough so they don’t want to.” —Sir Richard Branson
“Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.” -Tom Peters
For those that are certified for the first time, you hopefully had a consultative auditor who provided you with lots…
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