In this presentation, Don Roberts shares his experiences working Exotek client to document their processes. He provides advice about identifying key processes, documenting them, and making them part of a quality management system.
The ability to solidify contextual understanding cannot be understated, in that contextual information is the foundation upon which the rest of the knowledge is built. Improve the reference documentation for your engineers, reduce reliance upon the “hero”, and improve the effectiveness of your organization.
-Exotek, Business Strategies