Outbound Meets CSIA Audit Requirements for Second Time

DECEMBER 16, 2021 – As the founding auditing firm that has performed the most CSIA audits around the world, we can confirm that Outbound Technologies Inc. (New Hudson, MI) has passed the audit requirements established by the Control Systems Integrator Association for the second time.

“We just finished the audit of Outbound’s three offices. This was their second audit and the improvements were obvious. Outbound has embraced some tools from their new parent company, Actemium. In particular, the nicely structured strategic planning approach” commented Don Roberts, the Exotek Auditor. “It is great to kick off the audit with a clear idea of the strategy and direction of each office. I look forward to seeing those plans roll out and will be checking in on the progress in six months. Congratulations to all three Outbound teams and to the leadership brought in with Actemium.”

“Outbound chose Exotek as their auditors due to their professionalism and experience.  During our first audit as well as the recertification, it wasn’t just about passing a bar, it was finding ways that we could improve our internal processes even more,” remarked Jason Yanity, Operations Manager for Outbound Detroit.  “We don’t see recertification as the goal, it’s just the validation that our processes are sound and that they are followed.  We look forward to our next recertification audit in three years.”

About Outbound Technologies

The Outbound Companies are Full Service Industrial Automation Systems Integrators, with a diverse background in successful system implementation, in a broad spectrum of industries, employing a wide range of control, computing, network and software technologies. Outbound was founded, and continues to grow, based on the market need for a manufacturing control systems provider who will do it once, do it right, do it on time, and deliver within budget. Their success is a result of the application of rigorous methods, development of creative designs and a firm belief in old fashioned business values. Their objective is not a contract nor is there a limited focus on profit. Their goal remains the development of long term business relationships based on trust and respect. They are proud of their accomplishments and their reputation. At Outbound, the pursuit of excellence is foremost, and the benefit of the customer is first and last. Since 1994 our dedication to our customers has been marked by the optimal and crafted application of systems technologies in manufacturing and industry.

December 22, 2021