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This article gives some good advice on delegating responsibilities.    If you operate your business with the assumption that you are the…

“Train people well enough so they can leave. Treat them well enough so they don’t want to.” —Sir Richard Branson

“Almost all quality improvement comes via simplification of design, manufacturing… layout, processes, and procedures.” -Tom Peters

For those that are certified for the first time, you hopefully had a consultative auditor who provided you with lots…

“Vision without action is a day dream. Action without vision is a nightmare.”  – Anonymous

“Tell me and I forget, teach me and I may remember, involve me and I learn.”– Benjamin Franklin

We often say that there is as much to be learned from the ‘bad’ as there is in the ‘good’,…

“Excellence is an art won by training and habituation. We do not act rightly because we have virtue or excellence,…

As we head into the fall, many of our clients begin another cycle of their annual strategic planning process. In…

“Strategy execution is the responsibility that makes or breaks executives.” – Alan Branche